Terms Of Service

Welcome to ‌Metalink Technologies Asia Limited‌ (“we,” “us,” or “our”). By accessing our website, purchasing coats/jackets/dresses, or using our services, you agree to these legally binding Terms. Our Earth Forward commitment and Crafting Confidence philosophy guide every clause below.

‌1. Acceptance of Terms‌

  • Applies to all users of ‌[companywebsite.com]‌ and related services.
  • Void where prohibited by law.
  • Minors (under 18) require parental consent.

‌2. Account & Orders‌

Clause Detail
‌Registration‌ Provide accurate data; biometric 2FA recommended
‌Order Contract‌ Binding upon payment confirmation (per GDPR Art. 6(1)(b))
‌Order Changes‌ Modify/cancel within 1hr via Order Dashboard
‌Fraud Prevention‌ We reserve right to void suspicious transactions

‌3. Intellectual Property‌

  • ‌Designs/Patents‌: Coats/Dresses designs, StormShield® membranes, and AI algorithms are protected (23 patents listed here).
  • ‌User Content‌: By submitting product reviews/images, you grant us non-exclusive rights to display/modify them.
  • ‌Trademarks‌: Unauthorized use of ‌Metalink Technologies Asia Limited‌ logos/names violates DMCA.

‌4. Payment & Pricing‌

  • ‌Methods‌: Cards (PCI-DSS compliant), PayPal, cryptocurrency (via BitPay).
  • ‌Taxes‌: Calculated at checkout; import duties are buyer’s responsibility.
  • ‌Price Errors‌: We may cancel orders with obvious pricing mistakes (e.g., $10 coat).

‌5. Prohibited Conduct‌

You agree NOT to:
❌ Reverse-engineer our IoT-enabled packaging or heated lining systems.
❌ Abuse returns (≥3 unworn returns/month may trigger account review).
❌ Scrape data from our Trend Forecasting AI.
❌ Resell goods as “new” without authorization.

‌6. Sustainability Commitments‌

  • ‌Eco-Packaging‌: Tampering with biodegradable mailers voids recycling incentives.
  • ‌Textile Recovery‌: Opt-out of donation programs via account settings.
  • ‌Carbon Credits‌: Purchases fund wind energy projects; no refunds for credits applied.

‌7. Disclaimers & Limitations‌

  • ‌Products‌: Weatherproof jackets are tested for -20°C to +40°C; misuse voids warranty.
  • ‌Services‌: AI Fit Concierge provides suggestions, not medical advice.
  • ‌Liability Cap‌: Claims limited to order value (excludes incidental/consequential damages).

‌8. Termination‌

We may suspend/terminate accounts for:

  • Violating patent/IP rights (Section 3).
  • Circumventing robotic anti-fraud systems.
  • Actions contradicting Earth Forward values (e.g., bulk reselling for fast fashion).

‌9. Dispute Resolution‌

  • ‌Negotiation‌: Email [email protected] within 30 days of issue.
  • ‌Arbitration‌: Unresolved claims go to ICC arbitration (London venue).
  • ‌Class Action Waiver‌: Claims must be individual.
  • ‌Governing Law‌: UK/EU hybrid framework ([Company HQ Location]).

‌10. Modifications‌

  • Updates posted 15 days pre-effective date.
  • Material changes notified via email/SMS.
  • Continued use = acceptance.

‌11. Contact‌

‌Legal Team‌: [email protected]
‌Headquarters‌: ROOM 602, 6/F,KAI YUE COMMERCIAL BUILDING,NO.2C, ARGYLE STREET, MONGKOK KOWLOON,HONG KONG
‌24/7 Chat Support‌: [Website Chat Icon]

These Terms integrate with our Privacy Policy and Shipping & Returns.